SHIPMENT

shipping conditions

shipping time and processing time
After you place your order, we need 4-7 days to produce your items before they are shipped. The average delivery time is 4-13 business days, depending on location and local shipping conditions. Once your order has been shipped, you will receive a tracking number via email within 3-5 days. If you have not received a tracking number after 7 business days, please contact us.

change of delivery address
If you have entered an incorrect address, please reply to your order confirmation email immediately and let us know the correct address. Address changes are only possible within 24 hours of placing your order. After this time, refunds due to an incorrect address cannot be issued.

contact
If you have any questions or need further assistance, please contact us. To ensure quick processing, please include your order number and describe your issue as precisely as possible. Thank you for your cooperation!